Privacy Policy

We may collect the following personal information relating to you:

• You do not need to register to use the Sites. However, if you voluntarily register with a Site or submit your personal information to one or more of our Sites in order to receive information from us (e.g., copies of white papers, investor kits, alumni correspondence) or to attend conferences or web sessions organized by us, or if you contact us using the forms or contact details on one of our Sites, or if you log into certain Cognizant web-based applications, you may provide us your identity information and contact details (i.e., your first and last name, physical address, telephone number, e-mail address), professional details (professional title, seniority level, employer, department, your expertise, administrative assistant’s name or contact information), the name and contact details of your emergency contact (if you sign up to attend events conducted by our marketing teams), your LinkedIn account details, your marketing preferences, and other personal data that you may wish to share with us.
• The Sites automatically collect certain technical information relating to the device you use to visit the Sites. Specifically, we use cookies, web beacons and similar technologies to help us understand your activity on the Sites. A “cookie” is a small piece of data that a website can send to your browser, which may then be stored on your device. Data that we collect automatically includes your internet protocol (“IP”) address, location, your device’s identification information, and the actions taken on any of our Sites (e.g., links that you click) as well as other sites that you may visit. For further information on the cookies and similar technologies we use on our Sites and why we use them, please review our Cookie Notice.
• We sometimes collect anonymous information from visits to the Sites. Anonymous information (or click stream data) refers to information that does not and will not directly or indirectly reveal your identity, e.g., aggregated data relating to all of our website visitors. We may use this data to analyze trends and statistics and to help us provide you with a better experience using our Sites.
• If you provide us with personal information of third parties (such as the details of your administrative assistant or your emergency contact), you agree to: (a) notify each individual before sharing their personal information with us, (b) explain that their personal information will be processed in accordance with this Privacy Notice, and (c) obtain their consent, where appropriate.

To the extent permitted by applicable law, we use your personal information for various purposes, such as to:

• provide you with the products, services and information that you have requested, including providing copies of white papers, investor kits, and where applicable, processing orders.
• manage and maintain our relationship with you, including responding to an inquiry, question or comment made by you and providing you with other customer support.
• allow you to participate in an event organized or promoted by us and/or our business partners.
• communicate important notices to you, such as information about changes to this Privacy Notice, our Sites, and service updates.
• carry out analytics and market research and internal reporting to enable us to plan, develop and improve our Sites, our products, services and marketing activities. (For example, we may use your IP address to help diagnose problems with our server, to administer the Sites, to refine the Sites based on which features people use most often, to help identify Site users (such as you) and gather general demographic information about Site users.)
• inform you of our new products, services and events that we think you will find valuable by sending promotional messages via email, SMS, phone, post and/or other similar communications means. (If you would prefer not to receive these communications, simply follow the unsubscribe instructions on the promotional communications that you receive.)
• create a profile about you to help us personalize our communications to you, including to ensure that you receive relevant marketing communications based on your actions on a particular Site or your geographic location based on your IP address.
• prevent and detect unlawful behavior, and protect or enforce our legal rights, for example defending us in case of legal disputes.

We will not sell your personal information to anyone outside the Cognizant group of companies. However, we may need to disclose your personal information to third parties in the following instances:

• Other Cognizant group companies: Cognizant is a global company and your personal information may be shared with or accessed by other companies within the Cognizant group who will use your personal information for the purposes and in a manner set out in this Privacy Notice.
• Service providers: We will disclose your personal information to companies that provide services to us, such as companies that assist us in operating our Sites and vendors that assist us with marketing campaigns. The service providers are required to keep your personal information confidential and are not permitted to use your personal information for any other purpose than to carry out the services they are performing for us.
• Third parties to meet applicable legal requirements: We may need to disclose your personal information to a third party if it is necessary to comply with a legal obligation or the decision of a judicial authority, a public authority or a government body, or if disclosure is necessary for national security, law enforcement or other public interest.
• Business partners: We will disclose your personal information to our business partners if it is necessary for providing products and services to you, such as for certain software and related services.
• Third parties in connection with a business sale: If we make a sale or transfer of assets, or are otherwise involved in a merger or business/asset transfer, we may transfer your personal information to one or more third parties as part of that transaction.
• Other third parties with your consent: We may also share your personal information with other third parties when you separately consent to such sharing.

We will not sell your personal information to anyone outside the Cognizant group of companies. However, we may need to disclose your personal information to third parties in the following instances:

• Other Cognizant group companies: Cognizant is a global company and your personal information may be shared with or accessed by other companies within the Cognizant group who will use your personal information for the purposes and in a manner set out in this Privacy Notice.
• Service providers: We will disclose your personal information to companies that provide services to us, such as companies that assist us in operating our Sites and vendors that assist us with marketing campaigns. The service providers are required to keep your personal information confidential and are not permitted to use your personal information for any other purpose than to carry out the services they are performing for us.
• Third parties to meet applicable legal requirements: We may need to disclose your personal information to a third party if it is necessary to comply with a legal obligation or the decision of a judicial authority, a public authority or a government body, or if disclosure is necessary for national security, law enforcement or other public interest.
• Business partners: We will disclose your personal information to our business partners if it is necessary for providing products and services to you, such as for certain software and related services.
• Third parties in connection with a business sale: If we make a sale or transfer of assets, or are otherwise involved in a merger or business/asset transfer, we may transfer your personal information to one or more third parties as part of that transaction.
• Other third parties with your consent: We may also share your personal information with other third parties when you separately consent to such sharing.

Your personal information will be retained only for so long as reasonably necessary for the purposes set out in this Privacy Notice in accordance with applicable laws, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements.

Cognizant implements appropriate security measures designed to prevent unlawful or unauthorized processing of personal information and accidental loss of or damage to personal information. The data collected via our Sites is stored in a secure server with our ISP who will take periodic backups of such data.

The Sites are not intentionally targeted to, or intended for, children under the age of 13. We do not knowingly collect data relating to children.

If you would like to exercise your right to modify or remove your personal information from our database or request a copy of your personal information (to the extent these rights are provided by law), you can send us an e-mail at SAR@cognizant.com. For your protection, we may need to verify your identity before fulfilling your request. We will respond as soon as reasonably practical and within the time frame specified by applicable law. We reserve the right to deny your request based on applicable law and will inform you if we do so.

The Sites contain links to other websites, including sites controlled by third parties independent of us. Cognizant is not responsible for the privacy practices or the contents of such websites. We encourage you to read the privacy notices of such websites before providing any personal information to them. We do not take responsibility for the opinions of third parties expressed on or through our Sites.

Any questions, concerns or complaints about our processing operations and our commitment to this Privacy Notice should be addressed to Cognizant’s Data Protection Officer at DataProtectionOfficer@cognizant.com. In addition to contacting us, in certain countries you have the right to lodge a complaint with your local data protection authority if you so choose.

You can also write to us at:

Cognizant Technology Solutions U.S. Corporation
Attention: Data Protection Officer
211 Quality Circle, College Station
Texas, 77854
United States of America

You may also write our Data Protection Officer using your local office address. A list of local offices can be found on the “Worldwide” tab accessible here.

We may change and update this Privacy Notice from time to time. Any changes to our Privacy Notice will be posted on this page.

To the extent permitted by applicable law, we use your personal information for the purposes identified in the main body of the Privacy Notice based on the following legal grounds:

• Consent: We may process your personal information if you consent to such processing, e.g. for receiving promotional messages via phone or electronic communications means from us. You have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any prior processing based on your consent. Please note that even after withdrawal of your consent we may be entitled to continue processing your personal information if other legal grounds apply. To withdraw your consent, you can use the unsubscribe instructions in the promotional communications you receive.
• Contractual necessity: Where it is necessary to enter into a contract with you for the provision of our products or services or to perform our obligations under that contract. If you do not provide us with your personal information for processing as described below, we may not be able to provide the service, product or information requested.
  Our legitimate interests: We may process your personal information where it is necessary for our legitimate interests as a company, including to manage, promote and improve our business and manage our risk.

As further detailed under the section ‘International transfers of your personal information’, your personal information may be processed by us in countries outside your country of residence. Some of these countries may not provide for the same level of data protection as the European Economic Area, Switzerland and/or the United Kingdom (as applicable). In this event, we will ensure that the recipient of your personal information offers an adequate level of protection, for instance by entering into standard contractual clauses for the transfer of data as approved by the European Commission (or the relevant data protection supervisory authority, as applicable).

You have the following rights with respect to your personal information that we process, subject to conditions and restrictions set out in the applicable laws:

• To learn whether your personal information is processed by us and to request a copy of your personal information and information relating to the processing of your personal information.
• To request the correction of any inaccurate or incomplete personal information.
• To request the erasure of your personal information or the restriction of the processing of your personal information.
• To object to our processing of your personal information.
• To withdraw consent you have given.
• Under certain circumstances, to demand data portability.
• To lodge a complaint with the applicable data protection supervisory authority.

To exercise your rights to the extent allowed under applicable law, please email SAR@cognizant.com.

Your personal information will be retained only for so long as reasonably necessary for the purposes set out in this Privacy Notice in accordance with applicable laws, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements.

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”).

We set out below the CCPA categories of personal information we have collected from consumers within the last twelve (12) months in respect of our products and services.

• Identifiers and other categories of personal information: full name and email address, telephone number, region or country of residence, language preference.
• Internet or other electronic network activity information: IP address and device identification information, operating system, browsing history, search history, and information regarding your interaction with the Sites.
• Professional information: occupation, industry type, of expertise, professional title, seniority level, and department or level of expertise.

We will not collect additional categories of personal information without notifying you.

Personal Information does not include:

• Publicly available information from government records.
• Deidentified or aggregated consumer information.

For more details, please refer to How we collect your personal information within this document.

We collect the above-mentioned categories of personal information when you provide it directly to us to obtain information about our Services, or to subscribe to our alerts; indirectly through our cookies and other technologies when you are browsing our Sites; and from advertising networks, data analytics providers, social networks, and data brokers.

In the preceding twelve (12) months, we have used the above-mentioned categories of personal information for the following business purposes:

• Auditing consumer interactions.
• Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
• Debugging to identify and repair errors that impair existing intended functionality.
• For our short-term, transient use.
• Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments.
• Undertaking activities to verify, maintain, improve, upgrade, or enhance the quality or safety of the services and products and the Sites.

In the preceding twelve (12) months, we also may have used the above-mentioned categories of personal information for commercial purposes, including to deliver promotional messages and personalized marketing communications to you.

If you would prefer not to receive these communications, simply follow the unsubscribe instructions on the promotional communications that you receive. For more information, please see Why we need your personal information in the Privacy Notice.

We may disclose your personal information for a business purpose to the categories of third parties set out in To whom we give your personal information.

In the preceding twelve (12) months, we have disclosed for our business purposes the three categories of personal information mentioned above with other Cognizant group companies, and service providers such as advertising networks, data analytics providers, social networks and data brokers.

The CCPA sets forth certain obligations for businesses that “sell” or “share” personal information. Pursuant to the definition of “sell” and “share” under the CCPA and current guidance, we do not believe that we engage in those activities and have not engaged in those activities in the preceding 12 months.

The CCPA may provide you with specific rights regarding your personal information. This section describes your CCPA rights with respect to our processing of your personal information. We will not discriminate against your for exercising your CCPA rights.

1. Request to access/know your information

You may have the right to request that we disclose certain information to you about our processing of your personal information over the past 12 months:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting that personal information.
• The categories of third parties to whom we disclosed that personal information.
• The specific pieces of personal information we have collected, used, and disclosed about you in a portable format.

2. Request to delete your information

You may have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.

3. Request to Correct

You may have the right to correct or request that we correct inaccurate personal information about you.

1. Contact information

To exercise your rights to the extent allowed under applicable law, please contact us at SAR@cognizant.com. Alternatively, you may exercise your rights by calling the Cognizant Ethics and Compliance Helpline toll-free at 1-866-824-4897.

2. Consumer identification verification requirements

Prior to responding to any access or deletion requests, Cognizant will require a consumer to verify his or her identity.  Consumer identification verification is required whether the consumer submits such a request directly or through an authorized agent as described below.

For all requests submitted by email, the following pieces of information may be required:

• First, Middle (if available), and Last Name
• Physical California Address
• Month/Year of Birth
• Valid Email Address

For all requests submitted through our toll-free Ethics and Compliance Helpline, the following pieces of information may be required:

• First, Middle (if available), and Last Name
• Physical California Address
• Month/Year of Birth
• Valid Telephone Number
• Valid Email Address (if available)

We may ask you to declare under penalty of perjury that you are the consumer, investor or partner, or his or her agent, whose personal information is the subject of the request.

3. How we will handle your request

We will confirm receipt of your verifiable request within ten (10) business days and provide information about how we will process your request. Cognizant will respond to your request within forty-five (45) days from receipt. If Cognizant expects a delay, it will notify you and provide an explanation for the delay, which could take up to an additional forty-five (45) days.  If we cannot verify your identity, we may reject your request in whole or in part.

4. Requirements for use of authorized agents

The CCPA allows California consumers to use “authorized agents” to submit requests to Cognizant on their behalf.  If you have elected to use an authorized agent, or if you are an authorized agent who would like to submit requests on behalf of a consumer, the following minimum procedures will be required prior to acceptance of any requests by an authorized agent on behalf of a California consumer.

All requests from authorized agents may be submitted using the methods identified in the section titled “How to exercise your rights.” In addition, authorized agents will be required to submit the following written documentation:

Businesses – if you are operating as a business, the following documentation is required:

• Certificate of good standing with your state of incorporation;
• Written authorization document that includes each consumer’s name, address, telephone number and valid email address, signed and dated by each consumer authorizing you, as the authorized agent, to act on behalf of each consumer in making the request; and

Individuals – if you are an individual and acting as an authorized agent on behalf of a consumer, the following documentation is required:

• A written authorization document that includes the consumer’s name, address, telephone number and valid email address, signed by the consumer authorizing you, as the authorized agent, to act on behalf of the consumer in making the request; and

For the safety and security of the consumer’s information, requests submitted to Cognizant by an authorized agent will require a direct method of communication, preferably a valid email address, with the consumer, to fulfill the request. We may deny a request from an authorizer agent who does not submit sufficient proof to act on your behalf.

Some web browsers incorporate a “Do Not Track” feature. Our online resources do not currently alter their practices when they receive Do Not Track signals. To find out more about “Do Not Track,” you may visit https://allaboutdnt.com.